Questions guests ask
What happens if my flight is late?
We track the flight number you give us and hold the car for the free waiting period on your fare.
What types of car services do you offer?
We offer a wide range of services including one-way, airport transfers, tourist/sightseeing trips, and premium chauffeur-driven services.
Are your drivers licensed and professional?
Yes, all our drivers are fully licensed, highly experienced, and familiar with all the major routes we run. They are dedicated to guest safety, comfort, and professional service.
What payment methods do you accept?
We accept UPI, Cash payments directly to the driver. For daily/monthly commuters, we also offer simplified weekly or monthly billing options.
Can I schedule a ride in advance?
Absolutely! We highly recommend booking in advance to secure your preferred vehicle and guarantee on-time pickups. You can schedule rides days, weeks, or even a month in advance, especially for recurring office commutes or airport transfers.
What is your cancellation policy?
We offer a flexible and fair cancellation policy. For standard one-way or airport rides, you can cancel free of charge up to 12 hours before the scheduled pickup time. For monthly commute contracts, please notify us 24 hours in advance of any service changes.
Is my ride safe and reliable?
Yes, your safety is our top priority. We operate a fleet of modern, clean, and inspected vehicles equipped with comprehensive insurance. Our drivers undergo rigorous background checks and safe-driving training to ensure every journey is completely safe and reliable.
Do you provide airport transfers?
Yes, we provide dedicated airport transfer services to and from the airports we serve. We track flight arrivals to ensure our drivers are waiting for you, even if your flight is delayed.